Welcome to the Caribbean Video Assistance Service!

Please note certain features are not available while the site is currently under construction.

The Caribbean Video Assistance Service (CVAS), is a significant new initiative to help the deaf and the blind and is completely free to use. It will significantly enhance the quality of the lives of deaf or blind citizens in the Caribbean.


To deliver the service, which is free of charge, the CTU is collaborating with Telecommunications Authority of Trinidad and Tobago (TATT), VTCSecure Inc. of the USA, Digicel, the Trinidad and Tobago Association for the Hearing Impaired (TTAHI), Tobago Information Technology Limited (TITL) and the Trinidad and Tobago Blind Welfare Association. Most importantly, CVAS would not have come into being without the unstinting support of the PWD community and its sign language interpreters, who will serve as agents.


As a CVAS user, you will connect over the Internet from virtually anywhere with an agent (who knows sign language) by using your smart phone, computer or tablet, on to which you have downloaded a free application from the Android or Apple Store.


So, how does CVAS work? Using the video capability of their devices connected to the Internet and loaded with the free application PUC or Personal Universal Communicator, the deaf sign with agents (sign language interpreters), who then relay conversations between them and hearing parties. Using the same application, the blind can call an agent, who will provide them with remote video assistance.

Benefits of CVAS and PUC


Assistance For The Deaf

Agents are available to assist you on calls with the hearing. When the hearing person speaks, the agents will sign to you what they are saying.

Assistance For The Blind

Agent are available to assist blind users when they need someone to help them see. Need to identify medication or locate an item? Simply call an agent who will direct and assist you.

Register For CVAS

To register for CVAS select the appropriate button below and complete the registration form. CVAS is only accessible if you register, so register for CVAS today!

How to Access CVAS

CVAS provides a range of services that make communication between the deaf and the hearing community easy and accessible from any device connected to the Internet.


Want to use CVAS on the go?
Follow the steps below and with Internet access, have CVAS instantly wherever you are.


To register for CVAS select the appropriate button and complete the registration form. CVAS is only accessible if you register, so register for CVAS today!


CVAS uses the Personal Universal Communicator, PUC, app to provide its service to users. PUC is available for Android, iOS and iPadOS devices.


Image link to the PUC app on the Apple App Store. CLick to go to PUC on the Apple App Store
Image link to the PUC app on the Google Play Store. CLick to go to PUC on the Google Play Store

Be sure to use the guides provided in Step 1 to gain access to CVAS

Once you have the PUC app installed on your mobile phone, follow the guides below to configure the CVAS Network!

Operating Hours

CVAS is available Monday, Wednesday and Friday from 8:00AM to 4:00PM.

CVAS is unavailable on Public Holidays.

Ready to get started? Sign up now!



Pilot Sponsored By:

Caribbean Telecommunications Union logo
Telecommunications Authority of Trinidad and Tobago logo
VTCSecure logo
Digicel logo
Trinidad and Tobago Associaton for the Hearing Impaired logo

Caribbean Telecommunications Union

: 4 Mary Street, St. Clair, Port of Spain

: +1(868)628-0281ext234

: cvas@ctu.int

© 2020 Caribbean Video Assistance Service. All Rights Reserved.